Service Advisor

4 weeks ago

Wakefield, Wakefield, United Kingdom Sytner Group Full time

About the Role

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring that our customers receive the highest level of care and attention.

About You

We are looking for individuals who are passionate about delivering outstanding customer service and have a willingness to learn and progress. You will have excellent organisational and administrative skills, with a strong attention to detail and the ability to work in a fast-paced environment.

Why Sytner Group?

We offer a comprehensive benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, and a range of career development opportunities. Our team is passionate about creating an inclusive and supportive environment where everyone feels valued and able to reach their full potential.

Key Responsibilities

  • Provide exceptional customer service and ensure that customers receive the highest level of care and attention.
  • Work closely with technicians and workshop control to ensure that vehicles are ready on time and meet customer expectations.
  • Develop strong relationships with customers and provide them with expert advice on our products and services.
  • Contribute to a positive and inclusive team environment and support the growth and development of colleagues.

What We Offer

  • Enhanced holiday entitlement
  • Industry-leading maternity and paternity pay
  • Career development opportunities
  • Recognition of long service
  • Discounted car schemes
  • High street discounts
  • Discounted gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary/community work

Our Values

We are committed to creating an equitable environment and welcome applications from individuals from diverse backgrounds. We believe in valuing and respecting every individual's unique contribution and supporting our colleagues to thrive and achieve their full potential.

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