Customer Service Liaison

1 day ago


Kettering, Northamptonshire, United Kingdom Austin Fraser Full time
Customer Service Liaison Role

We are looking for an experienced Customer Service Liaison to join our team as an Internal Account Manager. In this role, you will be responsible for coordinating customer orders and providing sales support within a manufacturing or similar environment.

Key responsibilities include:

  • Processing customer quotations and sales orders accurately and efficiently.
  • Liaising with customers, responding to queries, and resolving issues related to delivery discrepancies, invoices, and credit requests.
  • Working closely with purchasing to ensure stock availability and liaising with supply chain, suppliers, and logistics.

Requirements:

  • Previous experience of sales coordination and account management, preferably within a B2B environment.
  • Strong customer care skills, good organisational skills, accuracy and attention to detail, and strong IT proficiency.

Austin Fraser is a reputable recruitment agency, offering a competitive salary and benefits package, including a bonus structure and opportunities for career growth and development.



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