Customer Service Scheduler
2 weeks ago
We are a well-established company trading for over 40 years in the weighing machine industry. Our mission is to provide exceptional service and support to our customers.
Job Description:
We are seeking a highly motivated and customer-focused individual to fill the position of Service Coordinator. The successful candidate will be responsible for scheduling appointments, managing customer relationships, and ensuring seamless service delivery.
Responsibilities:
- Schedule appointments and manage customer schedules
- Respond to customer inquiries and resolve issues promptly
- Collaborate with the service team to ensure efficient service delivery
- Monitor and report on customer satisfaction and feedback
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Degree in a related field or equivalent experience
What We Offer:
- A competitive salary and benefits package
- The opportunity to work with a well-established company in the weighing machine industry
- A supportive and dynamic team environment
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