IT Solutions Manager
2 weeks ago
The role of IT Solutions Manager at Burns Sheehan is to champion clients through onboarding and deployment of their video conferencing platform. As a key technical touchpoint, you will handle IT and security integrations, troubleshoot technical issues, and ensure seamless communication.
Key Responsibilities
- Lead client engagements from onboarding to successful deployment
- Handle IT and security integrations
- Troubleshoot technical hurdles and ensure smooth communication
Requirements
- 5+ years' experience in customer-facing technical roles
- Strong understanding of network configurations, security protocols, and firewalls
- Hands-on experience with SSO technology (SAML, OAuth, OpenID Connect)
- Experience with video conference systems
About the Role
This rapidly expanding tech start-up is seeking a highly skilled Technical Account Manager who can drive the success of their clients. The ideal candidate will have a strong technical background and excellent communication skills. If you are a Sales Engineer or customer-facing Technical Account Manager looking for a new challenge, please apply.
Salary and Benefits
£75,000 + up to £50,000 bonus - fully remote
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