IT Solutions Manager

2 weeks ago


Manchester, United Kingdom Burns Sheehan Full time
Job Overview
The role of IT Solutions Manager at Burns Sheehan is to champion clients through onboarding and deployment of their video conferencing platform. As a key technical touchpoint, you will handle IT and security integrations, troubleshoot technical issues, and ensure seamless communication.

Key Responsibilities
- Lead client engagements from onboarding to successful deployment
- Handle IT and security integrations
- Troubleshoot technical hurdles and ensure smooth communication

Requirements
- 5+ years' experience in customer-facing technical roles
- Strong understanding of network configurations, security protocols, and firewalls
- Hands-on experience with SSO technology (SAML, OAuth, OpenID Connect)
- Experience with video conference systems

About the Role
This rapidly expanding tech start-up is seeking a highly skilled Technical Account Manager who can drive the success of their clients. The ideal candidate will have a strong technical background and excellent communication skills. If you are a Sales Engineer or customer-facing Technical Account Manager looking for a new challenge, please apply.

Salary and Benefits
£75,000 + up to £50,000 bonus - fully remote

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