Contract Negotiator

7 days ago


Watford, Hertfordshire, United Kingdom Nova Artes Engineering Full time
Job Summary

We are seeking an experienced Contract Manager to join our team at Nova Artes Engineering. In this role, you will be responsible for managing our commercial gas service and maintenance contracts, ensuring timely and efficient delivery of services while adhering to strict regulations.

Main Responsibilities
  • Liaise with internal and external stakeholders to ensure seamless service delivery.
  • Develop and maintain sound working relationships to drive successful contract outcomes.
  • Oversee and assist the contract coordination team to meet service delivery demands and ensure high levels of customer satisfaction.
  • Provide efficient and timely responses to maintain high levels of service delivery and resolve technical problems.
  • Identify work streams and prioritise workload to ensure completion within Service Level Agreements (SLAs).
  • Support the Field Operations manager and provide analysis and reporting information to support business decisions.
  • Maintain accurate and effective files and records, including the use of our job management system.
  • Adopt and apply the company escalation processes to ensure efficient issue resolution.
Requirements
  • 5 years of industry experience, with 2 years of management-level experience.
  • Experience of working within the Social Housing sector on commercial gas/renewable maintenance contracts.
  • Experience of supervising others and working with residents and clients directly.
  • A clean UK driving license and DBS check are required.
  • Experience of contract tendering, mobilisation, and delivery.
  • Excellent written and verbal communication skills, as well as computer literacy and experience in Microsoft Software.
  • Excellent planning and organisational skills, with the ability to prioritise workload and use initiative.
  • General competence in the given trade, COCN1, CODNCO1, TCP1a.
Benefits
  • Additional 1 day annual leave after completing 2 years' service (max. 30 days).
  • On-site free parking.
  • Performance-related bonus.
  • Private Healthcare - Bupa.
  • Auto enrolment Health Assured - Health and Wellbeing support.
  • Atlas Training access - CPD development.

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