IT Infrastructure Support Specialist
5 days ago
We are a global technology company, home to over 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI.
HCLTech is a leader in the Tech and IT industry, known for our startup mindset that drives innovation and game-changing feats.
This role will be responsible for providing technical support to Warehouse operations, resolving issues with inventory management, and ensuring seamless device deployment.
As a key member of our team, you will be responsible for troubleshooting device build processes, providing timely responses to client inquiries, and logging customer incidents accurately.
We estimate the salary for this position to be around $55,000-$65,000 per year, based on national averages and market conditions.
Required Skills and Qualifications
- Good knowledge of device deployment and troubleshooting
- Troubleshooting on device build process
- Excellent communication and email handling skills
- Able to lift up to 30 pounds when moving equipment
- Maintain accurate logs of customer incidents
- Demonstrate initiative and act independently to resolve problems
Benefits
- A supportive and diverse team culture
- Opportunities to upskill and get involved in exciting projects
- Total wellbeing focus with various CSR initiatives and engagement programs
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