Customer Service Manager Role
21 hours ago
We are seeking a results-driven Cafe Supervisor to join our team at One Retail. As a key member of our cafe management team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.
Key Performance IndicatorsYour success in this role will be measured against the following key performance indicators:
- Exceeding monthly sales targets
- Maintaining high levels of customer satisfaction through effective issue resolution
- Developing and implementing strategies to improve staff engagement and retention
To excel in this role, you will need:
- Strong leadership and coaching skills to motivate and develop your team
- A customer-centric approach to deliver exceptional experiences
- Ability to analyze data and make informed decisions to drive business growth
We offer a comprehensive benefits package, including:
- A competitive estimated salary of £19,000 - £24,000 per annum
- A generous bonus scheme to recognize individual and team achievements
- A range of employee benefits, including discounts and rewards programs
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Multilingual Customer Service Leadership Role
2 weeks ago
Oxford, Oxfordshire, United Kingdom Tripadvisor Full timeAbout ViatorViator is a leading travel company that simplifies finding and booking experiences. With an extensive selection of high-quality activities, Viator caters to millions of travellers worldwide.We foster a welcoming work environment where everyone feels valued. Our platform is driven by people from diverse backgrounds and skills, working together to...
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Customer Relationship Manager
3 days ago
Oxford, Oxfordshire, United Kingdom The Recruitment Group Full timeJob OverviewWe are looking for a skilled Service Delivery Manager to join our client's team in Oxford. This role is focused on developing and maintaining strong relationships with buyers to maximize customer satisfaction.About the RoleThis exciting opportunity will involve managing budgets, creating and delivering performance reports, and facilitating...
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Customer Service Manager
6 days ago
Oxford, Oxfordshire, United Kingdom Whittard Trading Ltd Full timeJob OverviewWe are currently seeking a talented retail professional to take on the role of Brand Supervisor at Whittard Trading Ltd in Oxford.This exciting opportunity involves working closely with the store management team to drive sales growth, deliver exceptional customer experiences, and maintain store appearance. The ideal candidate will have a proven...
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Customer Service and Office Manager
1 month ago
Oxford, Oxfordshire, United Kingdom IC Resources Full timeCustomer Service and Office ManagerIC Resources is seeking a highly skilled Customer Service and Office Manager to join their team. As a key member of the team, you will be responsible for providing exceptional customer service, managing the daily operations of the office, and ensuring the smooth running of the business.Key Responsibilities:Provide timely...
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Customer Service Operations Manager
1 month ago
Oxford, Oxfordshire, United Kingdom Tripadvisor Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Operations Manager to join our team at Tripadvisor. As a key member of our global operations management team, you will be responsible for leading our customer support team and ensuring exceptional customer experiences across multiple languages.Key ResponsibilitiesEvaluate team...
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Service Delivery Manager Role in Oxford
2 weeks ago
Oxford, Oxfordshire, United Kingdom CV-Library Full timeAre you a seasoned professional seeking a challenging Service Delivery Manager role in Oxford? We have an exciting opportunity for a talented individual to join our team at CV-Library.About the CompanyCV-Library is a leading job board, committed to providing exceptional service to its clients. Our innovative approach and dedication to excellence make us a...
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Customer Service Manager in Training
22 hours ago
Oxford, Oxfordshire, United Kingdom Schuh Full time**Take Your Career to the Next Level**Schuh is a dynamic and fast-paced retailer, offering an exciting opportunity for ambitious individuals who share our passion for shoes and customer service. As a Customer Service Manager in Training, you will work closely with our experienced store managers to develop your skills and knowledge in areas such as:Leadership...
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Customer Service Operations Manager
6 days ago
Oxford, Oxfordshire, United Kingdom Tripadvisor Full timeAbout This Role:We're looking for a skilled Customer Service Operations Manager to join our team at Tripadvisor. As a key member of our global operations management team, you'll be responsible for leading our customer support function and driving process improvements.Key Responsibilities:Evaluate performance and ensure teams use service management metrics...
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Customer Service Manager
3 weeks ago
Oxford, Oxfordshire, United Kingdom Stonegate Group Full timeWe are seeking an experienced and charismatic Front of House Team Leader to join our team at City Arms, a friendly and vibrant pub in the heart of Oxford. In this role, you will be responsible for leading our front of house team to deliver exceptional guest experiences. As a Front of House Team Leader, you will be expected to support, coach and mentor your...
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Graduate Customer Advisor Role
5 days ago
Oxford, Oxfordshire, United Kingdom Corriculo Ltd Full timeCORRICULO LTD is seeking a skilled Graduate Customer Advisor to join our team in Oxfordshire. As a customer-focused organisation, we're dedicated to providing exceptional experiences for our clients.This role presents an excellent opportunity for a recent graduate to develop their skills and expertise in customer service, problem-solving, and Excel. With a...
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Excel and Customer Support Role
5 days ago
Oxford, Oxfordshire, United Kingdom CV-Library Full timeCustomer Service Graduate JobCV-Library is seeking a talented individual to fill the position of Customer Service Specialist / Graduate Support Analyst. This role offers the opportunity to work with a forward-thinking organisation in Oxfordshire.The ideal candidate will be a recent graduate with a strong passion for customer service, problem-solving, and...
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Motoring Services Leadership Role
2 days ago
Oxford, Oxfordshire, United Kingdom Halfords Full timeWe're looking for an exceptional leader to join our team as an Assistant Manager at Halfords. As a key member of our management team, you'll play a vital role in driving business performance and delivering outstanding customer experiences.In this role, you'll work closely with the Centre Manager to ensure seamless operations, providing coaching and training...
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Sales and Customer Service Manager
5 days ago
Oxford, Oxfordshire, United Kingdom Oxford Full timeRole OverviewThis is an exciting opportunity to join Savers as a Store Manager in Oxford, leading the team and driving success.ResponsibilitiesThe successful candidate will be responsible for maintaining high standards, following audit processes, and delivering exceptional customer service and sales results.Benefits PackageWe offer a comprehensive benefits...
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Customer Service Representative
4 weeks ago
Oxford, Oxfordshire, United Kingdom Skipton Building Society Full timeCustomer Service Consultant RoleAs a Customer Service Consultant at Skipton Building Society, you will be the first point of contact for customers in branch, providing exceptional service and ensuring that their needs are met. Your enthusiasm and desire to help will shine through in every interaction.About the RoleKey Responsibilities:Engage with customers...
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Customer Service Liaison
1 month ago
Oxford, Oxfordshire, United Kingdom GAP Group LTD Full timeUnlock Your Career Potential with GAP Group LTDWe are seeking a highly skilled and experienced Customer Service Administrator to join our dynamic team.The Role:Our Lifting Services Division provides a range of specialist lifting equipment and bespoke installations hire and sales functions for a variety of customers.As a key member of our team, you will be...
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Customer Service Representative
4 days ago
Oxford, Oxfordshire, United Kingdom LIDL Full timeJob Summary:We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Lidl. As a key member of our store staff, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.In this dynamic and fast-paced environment, you will have the opportunity to work...
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Customer Service Representative
1 month ago
Oxford, Oxfordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Oxford, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...
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Customer Service Representative
2 months ago
Oxford, Oxfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Oxford, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Service Specialist
2 months ago
Oxford, Oxfordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Oxford, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
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Customer Service Representative
4 weeks ago
Oxford, Oxfordshire, United Kingdom Flight Club Full timeAbout Our TeamWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Flight Club in Oxford. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have an unforgettable experience.The RoleWe are looking for someone who is passionate about...