Cloud Architect and Technical Strategist

2 weeks ago


London, Greater London, United Kingdom Amazon Full time
Technical Account Manager Opportunity in EMEA

We are seeking a highly skilled Cloud Architect and Technical Strategist to join our AWS team as a Technical Account Manager (TAM) in the EMEA region.

A technical account manager at Amazon is a trusted advisor and cloud operations architect for our Enterprise Support customers. You will have a direct impact in helping our customers gain the most value from cloud technology.

The ideal candidate will have experience with operational parameters and troubleshooting for multiple distributed systems environments, including compute, storage, networking, CDN, databases, DevOps, big data, analytics, security, and applications development.

About the Role:

As a Technical Account Manager, you will work closely with our Enterprise Support customers to ensure their AWS environments remain operationally healthy while reducing cost and complexity. You will also be responsible for driving technical discussions regarding incidents, trade-offs, and risk management.

Responsibilities:

  • Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
  • Drive technical discussions regarding incidents, trade-offs, and risk management.
  • Consult with partners from developers through to C-suite executives.
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
  • Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning.

BASIC QUALIFICATIONS:

  • Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.
  • Bachelor's degree.
  • Spanish and English proficiency.

PREFERRED QUALIFICATIONS:

  • Experience with AWS services or other cloud offerings.
  • Portuguese proficiency is a plus.

This role requires strong technical skills, excellent communication and interpersonal skills, and a customer-centric approach. The ideal candidate will be passionate about cloud computing and its applications, and will be able to thrive in a fast-paced and dynamic environment.

Amazon offers competitive salaries and benefits packages, including health insurance, retirement plans, and paid time off. We also offer opportunities for professional growth and development, including training and education programs.



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