Creative Community Manager
4 weeks ago
At ENGINEERINGUK, we're seeking a highly skilled Membership and Operations Manager to join our team. This exciting opportunity will see you manage the daily operations of our workspace for 18-30 year old entrepreneurs and freelancers in the creative industries.
Key Responsibilities:
- Manage the member induction process and CRM system
- Gather feedback and data to evaluate member experiences
- Build an alumni network to maintain connections with past members
- Manage the Workspace budget, report monthly revenue and handle member payments
- Line manage Workspace Coordinators and schedule their work rota
- Collaborate on developing the growth strategy for the workspace and identify external opportunities for member development
About You:
- Experience managing a coworking space and/or workspace and engaging and building communities
- Experience managing CRM software or management systems for coworking spaces
- Experience planning, delivering, and facilitating events and workshops
- Knowledge and understanding of the creative industries and the roles within it
- The ability to monitor expenditure, keep budgets, and provide budgetary information
- Excellent people management and communication skills
This role will involve working some unsocial hours including some evening and weekend work. We're an equal opportunities employer, value diversity, and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
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Creative Operations Manager
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