Senior Medical Team Lead

3 weeks ago

Margate, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

About the Role

The post-holder will oversee a team of Medical Secretaries, influencing and monitoring clinical pathways for patients in line with RTT and Cancer targets. They will support Clinical colleagues in delivering the service, building close working relationships with internal and external stakeholders.

Main Responsibilities

  • Follow the Delivering Performance process for their teams, considering training and development requirements.
  • Support and develop an effective induction process for new staff.
  • Coordinate team leave, ensuring service cover is maintained.
  • Manage and monitor sickness absence, reporting to Human Resources and senior management as necessary.
  • Manage recruitment, selection, and induction processes for new staff, conducting appraisals and ensuring policies are followed.
  • Ensure effective communication through regular team meetings.
  • Monitor the work environment to meet health and safety standards, recommending areas for improvement.
  • Manage equipment and supplies within the department, adhering to budgetary guidelines.
  • Act as the first point of contact for Consultants and the Trust, dealing effectively and courteously with enquiries from GPs, patients, and other departments.
  • Assess and respond to enquiries, acting as a key point of contact for health service employees.

About Us

East Kent Hospitals University NHS Foundation Trust is one of the largest hospital trusts in England, serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. We are guided by our values: 'People feel cared for, safe, respected, and confident that we are making a difference'. We have a new way of working, called 'We care', which empowers frontline staff to lead improvements day-to-day. We are looking for compassionate people to be part of our improvement journey for patients, families, and carers.

Applications should be written by the applicant, and artificial intelligence programs should not be used. If support is needed for a declared disability, it is available.

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