Front Desk Coordinator

7 days ago

Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full time

We are seeking a highly organized and customer-focused Reception Administrator to join our team at i2i Recruitment. The successful candidate will be responsible for maintaining a professional front-of-house presence, assisting the Centre Manager with day-to-day operations, and providing exceptional service to tenants and visitors.

The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to manage multiple tasks. Proficiency in Microsoft Office and a professional appearance are also essential.

As a Reception Administrator, you will be the first point of contact for our tenants and visitors, and will be responsible for ensuring the smooth running of our business centre. This is a hands-on role that offers opportunities for growth and development in a dynamic environment.

Key Responsibilities:

  • Maintain a professional, immaculate front-of-house presence.
  • Assist the Centre Manager with day-to-day operations.
  • Respond to tenant queries and handle minor site issues.
  • Manage lounge and reception areas, ensuring cleanliness and hospitality.
  • Oversee security, health and safety protocols, including fire drills.
  • Assist with tenant tours and enquiries, liaising with contractors and suppliers.
  • Handle admin tasks and act as a keyholder for emergency situations.

What We're Looking For:

  • A self-starter with strong attention to detail and a customer-focused attitude.
  • Confident communicator, well-organized, and able to manage multiple tasks.
  • Proficient in Microsoft Office, with solid English and math skills.
  • Professional appearance and flexibility to adapt to varying needs.

Perks:

  • Hands-on role in a dynamic environment with opportunities to grow.
  • Monday to Friday 9:30am – 6pm. 1 hour lunch.
  • Benefits package included.

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