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Legal Officer

2 months ago

Leicester, Leicester, United Kingdom PA Housing Full time
About the Role

We are seeking a highly skilled and experienced Legal Officer to join our team at PA Housing. As a key member of our tenancy management team, you will play a critical role in ensuring the legal integrity of our tenancy agreements and related matters.

Key Responsibilities
  • Ensure Compliance with Tenancy Laws and Regulations

You will be responsible for ensuring adherence to tenancy laws, regulations, and policies, and providing guidance to ensure legal compliance in all aspects of tenancy management.

Mediate Tenancy Disputes and Provide Legal Advice

You will mediate tenancy disputes, negotiate settlements, and provide legal advice and representation in dispute resolution processes, including tribunals and courts.

Develop and Implement Tenancy-Related Policies and Procedures

You will assist in the development and implementation of tenancy-related policies and procedures, ensuring alignment with legal requirements and best practices.

Support Tenants and Maximise Tenancy Sustainment

You will provide support to tenants, negotiate payment arrangements when required, and help prevent evictions, support residents through the legal process, and offer general tenancy sustainment support.

Collaborate with External Contractors and Stakeholders

You will be the first point-of-contact liaison with external contractors employed to represent PA Housing in Court, including building networking and stakeholder relationships to maximise the effectiveness of the legal process.

Requirements
  • Practical Experience of Landlord and Tenant Legislation

You will have practical experience of using Landlord and Tenant legislation and best practice.

Experience in Customer Service and Housing Law

You will have a minimum of 2-3 years' experience within a customer service environment working for a Housing Association or other public service organisation, in a capacity which involved face-to-face interaction with customers, resolving difficult issues.

Experience in Legal Practice and Customer-Facing Roles

You will have experience in legal practice and customer-facing roles.

What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional development and evaluation of personal performance. We also offer a hybrid working model, allowing you to balance your work and personal life. If you are a motivated and experienced Legal Officer looking for a new challenge, we encourage you to apply for this exciting opportunity.