Public Area Host

5 days ago

London, Greater London, United Kingdom Dorchester Collection Full time
Position Overview

We're committed to fostering a culture of excellence and are seeking a talented Public Area Attendant to join our team at The Dorchester Collection. As a Public Area Attendant, you'll play a vital role in delivering exceptional guest experiences and contributing to our legacy of outstanding service.

What You'll Get

  • A competitive employee bonus scheme and excellent service charge
  • Complimentary stays, including breakfast, across the Dorchester Collection hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant social events that bring employees together, including summer parties and winter balls
  • Access to apprenticeship, training, and development opportunities, from Level 2 (Hospitality Team Member) to Level 5 (Operations Manager)
  • A £1000 bonus for successful referrals
  • Access to immediate wellbeing advice, because we care about our employees

What You'll Do

You'll take pride in delivering seamless service, discretion, and flexibility to our guests. This will involve attention to detail, thoroughness, and hygiene to ensure our guests receive the best experience.

Sometimes, our guests have special requests that require additional supplies, quick responses, or human signage in our public spaces. As a Public Area Attendant, you'll be empowered to fulfill these requests and make a positive impact on our guests' experiences.

What You'll Bring

  • Our values of Passion, Personality, Respect, Working Together, and Creativity guide us every day. As a Public Area Attendant, you'll have the opportunity to bring these values to life and contribute to our legacy.
  • Excellent communication skills and a strong customer service ethic are essential for success in this role.
  • English is the primary language used in our hotel, and you'll need to be comfortable communicating in this language.

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