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Front Desk Hospitality Ambassador

2 weeks ago


Leeds, Leeds, United Kingdom Aimbridge Full time

Aimbridge Hospitality EMEA, a leading hospitality brand, offers a unique opportunity for exceptional individuals to connect with great experiences in exciting destinations.

The estimated salary for this role is £25,000 - £35,000 per annum.

As our Night Porter, you'll be responsible for delivering outstanding customer service, ensuring guest rooms and common areas are clean and well-maintained. You'll collaborate with operational colleagues in the hotel, showcasing first-class teamwork expertise.

  • Maintain attention to detail in all aspects of your work.
  • Provide excellent communication and interpersonal skills to ensure seamless interactions with guests and colleagues.
Key Responsibilities:
  • Offer exceptional customer service to guests, responding to their needs and concerns.
  • Ensure the front desk area is clean, organised, and welcoming.
  • Support night time operations in food and beverage, maintenance, and other areas, working effectively as part of a team.
Requirements:
  • Demonstrate excellent communication and interpersonal skills, building strong relationships with guests and colleagues.
  • Show knowledge of hotel policies and amenities, providing accurate information to guests.
  • Cultivate ability to work effectively in a team environment, supporting colleagues to deliver exceptional results.