Service Administrator Medical Devices Specialist

5 days ago


London, Greater London, United Kingdom TRS Consulting Full time
Job Description: Service Administrator Medical Devices Specialist

We are looking for a skilled and detail-oriented Service Administrator to join our Medical Devices team. As a Service Administrator, you will play a crucial role in supporting our field service operations, ensuring timely and efficient delivery of services to our customers.

Your primary responsibilities will include managing customer inquiries, preparing quotes, generating purchase orders, and sourcing spare parts. You will also maintain accurate records of customer interactions and collaborate with the sales team to identify new business opportunities.

Key Responsibilities:

  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Prepare and send quotes to customers in line with company policies and procedures.
  • Generate purchase orders and manage inventory levels to meet customer demands.
  • SOURCE AND SUPPLY SPARE PARTS TO SUPPORT FIELD SERVICE OPERATIONS.
  • Maintain accurate records of customer interactions, including communication logs and issue resolutions.
  • Collaborate with the sales team to identify new business opportunities and provide support for large-scale projects.
About Our Company

We are a leading manufacturer of technically advanced medical systems, trusted by scientific and healthcare professionals to deliver best-in-class product solutions. Our commitment to research and development, world-class manufacturing facilities, and recruitment of good people has enabled us to establish ourselves as a leader in our industry.

Our Values:

  • Innovation and technology leadership.
  • Customer focus and satisfaction.
  • Teamwork and collaboration.
  • Continuous improvement and learning.


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