Care Officer

4 days ago

London, Greater London, United Kingdom Service Care Solutions - Social Work Full time
{"title": "Community Care Officer", "description": "About the Role

Service Care Solutions - Social Work is seeking a dedicated Community Care Officer to join Haringey Council's First Response Team.

In this role, you will be the first point of contact for customers, handling telephone, written, and emailed inquiries, and responding appropriately to requests for information, service requests, and complaints.

You will assist customers in understanding and completing relevant documents, forms, applications, and registrations, ensuring that all interactions are handled with care and professionalism.

Key Responsibilities
  • Respond to customer inquiries, complaints, and service requests via telephone, email, and written correspondence.
  • Assist customers in completing forms and applications, addressing special needs such as disability or language requirements.
  • Refer customers to other agencies, order equipment for clients, amend referrals, and screen referrals to gather additional information as needed.
  • Process referrals, applying agreed eligibility criteria, and accurately record detailed client needs.
  • Provide information and advice to the public across a range of client groups, including Older People, Physical Disability, and Occupational Therapy.
  • Liaise with departmental and non-departmental services, as well as partner agencies, to coordinate service delivery.
  • Signpost customers to appropriate services and ensure the Duty Manager is updated on operational issues.
Requirements
  • Strong communication skills, both written and verbal.
  • Ability to handle sensitive information with discretion.
  • Experience in customer service, ideally within a public sector or social care environment.
  • Ability to work within agreed procedures, especially in safeguarding adults.
  • A proactive and professional approach, with the ability to work both independently and as part of a team.
How to Apply

Please submit your CV via email to or call the office to discuss further on.

", "lang_code": "en"}

  • Care Officer

    4 days ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Impairment Officer RoleService Care Solutions Ltd is seeking a skilled Impairment Officer to join their team in Harrow.Key Responsibilities:Provide interventions to support citizens in developing and maintaining independent living skills.Encourage community involvement and participation.Requirements:Level 3 Deafblind certificateAppropriate...

  • Care Officer

    4 days ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Impairment Officer RoleService Care Solutions Ltd is seeking a skilled Impairment Officer to join their team in Harrow.Key Responsibilities:Provide interventions to support citizens in developing and maintaining independent living skills.Encourage community involvement and participation.Requirements:Level 3 Deafblind certificateAppropriate...

  • Care Officer

    3 days ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Impairment Officer RoleService Care Solutions Ltd is seeking a skilled Impairment Officer to join their team in Harrow.Key Responsibilities:Provide interventions to support citizens in developing and maintaining independent living skills.Encourage community involvement and participation.Requirements:Level 3 Deafblind certificateAppropriate...

  • Care Officer

    3 days ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Impairment Officer RoleService Care Solutions Ltd is seeking a skilled Impairment Officer to join their team in Harrow.Key Responsibilities:Provide interventions to support citizens in developing and maintaining independent living skills.Encourage community involvement and participation.Requirements:Level 3 Deafblind certificateAppropriate...

  • Care Officer

    1 day ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Impairment Officer RoleService Care Solutions Ltd is seeking a skilled Impairment Officer to join their team in Harrow.Key Responsibilities:Provide interventions to support citizens in developing and maintaining independent living skills.Encourage community involvement and participation.Requirements:Level 3 Deafblind certificateAppropriate...

  • Care Officer

    1 day ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Impairment Officer RoleService Care Solutions Ltd is seeking a skilled Impairment Officer to join their team in Harrow.Key Responsibilities:Provide interventions to support citizens in developing and maintaining independent living skills.Encourage community involvement and participation.Requirements:Level 3 Deafblind certificateAppropriate...

  • Care Officer

    3 days ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Service Care Solutions Ltd is currently recruiting for an Impairment Officer in a challenging and rewarding role. Key Responsibilities: * Provide and support interventions to help citizens develop and maintain independent living skills * Encourage community involvement and participation * Work with Level 3 Deafblind certificate holders * Hold Enhanced...

  • Care Officer

    3 days ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Service Care Solutions Ltd is currently recruiting for an Impairment Officer in a challenging and rewarding role. Key Responsibilities: * Provide and support interventions to help citizens develop and maintain independent living skills * Encourage community involvement and participation * Work with Level 3 Deafblind certificate holders * Hold Enhanced...

  • Care Officer

    4 days ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Service Care Solutions Ltd is currently recruiting for an Impairment Officer in a role that involves providing and supporting interventions to help citizens develop and maintain independent living skills and encourage community involvement. The successful candidate will hold a Level 3 Deafblind certificate and have an Enhanced DBS. Key responsibilities...

  • Care Officer

    4 days ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Service Care Solutions Ltd is currently recruiting for an Impairment Officer in a role that involves providing and supporting interventions to help citizens develop and maintain independent living skills and encourage community involvement. The successful candidate will hold a Level 3 Deafblind certificate and have an Enhanced DBS. Key responsibilities...

  • Care Officer

    16 hours ago

    London, Greater London, United Kingdom Service Care Solutions - Social Work Full time

    Community Care Officer About the Role: Service Care Solutions - Social Work is seeking a dedicated Community Care Officer to join Haringey Council's First Response Team. In this role, you will be the first point of contact for customers, handling telephone, written, and emailed inquiries, and responding appropriately to requests for information, service...

  • Care Officer

    16 hours ago

    London, Greater London, United Kingdom Service Care Solutions - Social Work Full time

    Community Care Officer About the Role: Service Care Solutions - Social Work is seeking a dedicated Community Care Officer to join Haringey Council's First Response Team. In this role, you will be the first point of contact for customers, handling telephone, written, and emailed inquiries, and responding appropriately to requests for information, service...

  • Care Management Officer

    3 days ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Care Management OfficerService Care Solutions Ltd is seeking a skilled Care Management Officer to join their team. As a key member of the housing management team, you will be responsible for managing the day-to-day operations of our over 55s retirement schemes.Key Responsibilities:Welcoming new residents and explaining their lease terms and...

  • Care Management Officer

    3 days ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Care Management OfficerService Care Solutions Ltd is seeking a skilled Care Management Officer to join their team. As a key member of the housing management team, you will be responsible for managing the day-to-day operations of our over 55s retirement schemes.Key Responsibilities:Welcoming new residents and explaining their lease terms and...

  • Care Placement Officer

    1 day ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Placement Officer Job OpportunityService Care Solutions Ltd is seeking a skilled Placement Officer to join their team in Kensington and Chelsea. The successful candidate will work closely with a small team to source private and voluntary placements for children and young people aged 0-25 in various settings, including foster care, residential children's...

  • Care Placement Officer

    1 day ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Placement Officer Job OpportunityService Care Solutions Ltd is seeking a skilled Placement Officer to join their team in Kensington and Chelsea. The successful candidate will work closely with a small team to source private and voluntary placements for children and young people aged 0-25 in various settings, including foster care, residential children's...

  • Care Placement Officer

    15 hours ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Placement Officer Job DescriptionService Care Solutions Ltd is seeking a skilled Placement Officer to join our team. As a Placement Officer, you will play a crucial role in sourcing private and voluntary placements for children and young people aged 0-25 in various settings, including foster care, residential children's homes, and semi-independent living...

  • Care Placement Officer

    16 hours ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Placement Officer Job DescriptionService Care Solutions Ltd is seeking a skilled Placement Officer to join our team. As a Placement Officer, you will play a crucial role in sourcing private and voluntary placements for children and young people aged 0-25 in various settings, including foster care, residential children's homes, and semi-independent living...

  • Care Placement Officer

    4 days ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Placement OfficerService Care Solutions Ltd is currently recruiting for a Placement Officer to join our team in Kensington and Chelsea.About the Role:The Placement Officer will work in a small team serving 2 councils, sourcing private and voluntary placements for children & young people aged 0-25, in a range of settings including foster care,...

  • Care Placement Officer

    4 days ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Placement OfficerService Care Solutions Ltd is currently recruiting for a Placement Officer to join our team in Kensington and Chelsea.About the Role:The Placement Officer will work in a small team serving 2 councils, sourcing private and voluntary placements for children & young people aged 0-25, in a range of settings including foster care,...