Current jobs related to Customer Service Representative - Gateshead, Gateshead - Pertemps Newcastle & Gateshead
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Customer Service Representative
1 week ago
Gateshead, Gateshead, United Kingdom Shared Services Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our HelpPoint Customer Services team in Gateshead. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to internal and external clients, ensuring the highest levels of satisfaction and...
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Customer Service Representative
2 weeks ago
Gateshead, Gateshead, United Kingdom Shared Services Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our HelpPoint Customer Services team in Gateshead. As a key member of our team, you will be responsible for delivering exceptional customer service to internal and external clients.Key Responsibilities:Provide product and service information...
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Customer Service Representative
2 weeks ago
Gateshead, Gateshead, United Kingdom Steer Automotive Group Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Steer Automotive Group.About the Role:As a Customer Service Representative, you will be the first point of contact for our customers, delivering exceptional service and ensuring their needs are met.Key...
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Customer Service Representative
2 weeks ago
Gateshead, Gateshead, United Kingdom Countrywide Full timeCustomer Service RepresentativeAt Countrywide, we are seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As a key contact for our tenants and landlords, you will be responsible for providing a first-class service throughout the end of tenancy process.Key Responsibilities:Managing a portfolio of tenancies ending across...
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Customer Service Representative
2 weeks ago
Gateshead, Gateshead, United Kingdom Cameron Clarke Associates Full timeCustomer Service Representative RoleWe are seeking a friendly and proactive individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service via phone, email, and in-store face-to-face interactions.Key Responsibilities:Provide excellent customer...
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Customer Service Representative
2 weeks ago
Gateshead, Gateshead, United Kingdom EA Solutions Full timeJob DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at EA Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling incoming calls and emails, and ensuring that all customer inquiries are resolved in a timely and...
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Customer Service Representative
1 week ago
Gateshead, Gateshead, United Kingdom Cameron Clarke Associates Full timeCustomer Service Representative | Cameron Clarke AssociatesWe are seeking a friendly and proactive individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service via phone, email, and in-store face-to-face interactions.Key...
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Customer Service Representative
4 weeks ago
Gateshead, Gateshead, United Kingdom Adecco UK Limited Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Outbound Customer Service team in Gateshead. As a Customer Service Representative, you will play a crucial role in maintaining and enhancing customer satisfaction.Key Responsibilities:Conduct outbound customer service calls to existing customers,...
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Customer Service Representative
4 weeks ago
Gateshead, Gateshead, United Kingdom Adecco UK Limited Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Outbound Customer Service team in Gateshead. As a Customer Service Representative, you will play a crucial role in maintaining and enhancing customer satisfaction.Key Responsibilities:Conduct outbound customer service calls to existing customers,...
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Customer Service Representative
4 weeks ago
Gateshead, Gateshead, United Kingdom Adecco UK Limited Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Outbound Customer Service team in Gateshead. As a Customer Service Representative, you will play a crucial role in maintaining and enhancing customer satisfaction.Key Responsibilities:Conduct outbound customer service calls to existing customers,...
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Customer Service Representative
4 weeks ago
Gateshead, Gateshead, United Kingdom Adecco UK Limited Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Outbound Customer Service team in Gateshead. As a Customer Service Representative, you will play a crucial role in maintaining and enhancing customer satisfaction.Key Responsibilities:Conduct outbound customer service calls to existing customers,...
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Customer Service Representative
2 weeks ago
Gateshead, Gateshead, United Kingdom Cameron Clarke Associates Full timeCustomer Service RoleWe are seeking a skilled Customer Service Representative to join our team at Cameron Clarke Associates. As a Customer Service Representative, you will be responsible for providing exceptional customer service via various channels, including in-store face-to-face interactions, phone calls, and email correspondence.Key...
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Customer Service Representative
2 weeks ago
Gateshead, Gateshead, United Kingdom Teleperformance Full timeRole OverviewWe are seeking a skilled Customer Service Representative to join our team at Teleperformance. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive experience for all interactions.Key ResponsibilitiesProvide timely and...
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Customer Service Representative
2 weeks ago
Gateshead, Gateshead, United Kingdom Entain Full timeJob Title: Retail Customer ServiceAre you passionate about delivering exceptional customer service and building strong relationships? Do you enjoy working in a fast-paced environment and taking on new challenges? As a Retail Customer Service representative at Entain, you will be an integral part of our team, responsible for providing top-notch customer...
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Customer Service Representative
2 weeks ago
Gateshead, Gateshead, United Kingdom Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients and their families, responding to their queries and concerns in...
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Customer Service Representative
1 week ago
Gateshead, Gateshead, United Kingdom Shared Services Full timeJob Description:Customer Service RepresentativeSalary £23,000 – £24,000We are seeking a skilled Customer Service Representative to join our HelpPoint Customer Services team in Gateshead. As a key member of our team, you will be responsible for delivering exceptional customer service to internal and external clients, while also liaising closely with...
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Customer Service Representative
2 weeks ago
Gateshead, Gateshead, United Kingdom beBee Professionals Full time £25,000 - £35,000We're looking for Customer Service Representatives to join our team at beBee Professionals in Gateshead. As a key member of our team, you'll be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide support and service.Participate in all aspects of the...
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Customer Service Representative
1 month ago
Gateshead, Gateshead, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our business success.Key Responsibilities:Provide service and support to customers, ensuring their...
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Customer Service Representative
1 month ago
Gateshead, Gateshead, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our business success.Key Responsibilities:Provide service and support to customers, ensuring their...
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Customer Service Representative
2 weeks ago
Gateshead, Gateshead, United Kingdom FedEx Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at FedEx. As a Customer Service Representative, you will be responsible for delivering outstanding service to our customers, providing accurate information and guidance, and resolving service-related issues.Key Responsibilities:Providing exceptional customer...
Customer Service Representative
2 months ago
We are seeking a highly skilled and fluent German language speaker to join our team as a Customer Service Advisor at Pertemps Newcastle & Gateshead. As a key member of our sales promotions sector, you will be responsible for providing exceptional customer service to our clients.
Key Responsibilities- Efficiently address customer queries via phone and email, providing quality advice and information.
- Complete work tasks with thoroughness, accuracy, and consistency, paying attention to detail.
- Professionally handle inbound calls from consumers and distributors.
- Process inbound promotional claims accurately and efficiently.
- Resolve queries and keep customers updated on the status of their enquiry.
- Deliver the highest level of customer service at all times.
- Set an example to the team with a positive and professional attitude.
- Make effective use of downtime by assisting colleagues with other tasks.
- Work with the management team to stay updated on product knowledge and company policies.
- Ensure compliance with Client Service Level Agreements.
- Fulfill any other ad-hoc duties.
- Ability to speak and write in German language to a C1 ability.
- Fluency in English, written and spoken.
- Experience in successfully dealing with customers in a fast-paced environment.
- Ability to concentrate and look closely at a subject or activity to deliver high-quality error-free work.
- Competent computer skills and experience with Microsoft Office (e.g. Outlook, Excel).
- Dedication and motivation to helping customers.
- Professional and positive attitude.
- Excellent interpersonal and communication skills (both verbal and written) to articulate information clearly and confidently.
- Ability to manage tasks without constant supervision, think critically, and solve problems on your own.
- Ability to work efficiently and to a high-quality standard.
- Good understanding of GDPR practices.
- Empathetic listening to understand and address customer needs effectively.
- Excellent time management skills to handle multiple tasks efficiently.
- Adaptability to changes in a fast-paced environment.
