Administrative Service Assistant
2 days ago
CV-Library is seeking an Administrative Service Assistant to join our team in the UK. As a key member of our service delivery team, you will play a vital role in ensuring the smooth coordination of service operations, providing exceptional support to clients and internal teams.
About the Position- You will act as the first point of contact for service requests from clients, delivering clear and timely communication.
- You will coordinate activities for engineers, contractors, and other personnel to ensure efficient service delivery.
- Your main responsibility will be to manage client relationships to maintain a seamless service experience, resolving queries professionally and effectively.
- You will process and verify data accurately, addressing incomplete records by liaising with relevant stakeholders.
- You will also support the generation of accurate invoices, ensuring all billing is completed promptly and correctly.
- You will assist in managing client portal accounts and maintaining accurate service records.
- You will provide administrative support to the service team and assist the line manager with departmental responsibilities.
- You will identify and implement continuous improvement opportunities within service operations.
- Proficiency in Microsoft Office and other computer applications.
- Strong communication skills, both written and verbal, with the ability to interact effectively at all levels.
- Excellent organizational skills and attention to detail.
- Ability to work independently, demonstrating initiative and problem-solving capabilities.
- A collaborative team player who thrives in a fast-paced environment.
- 20 days holiday plus bank holidays.
- NEST Pension Scheme (5% employee and 3% employer contributions).
- Discretionary annual company bonus.
Salary: £25,200 per annum.
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