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Luxury Spa Manager

2 months ago

Cheadle Hulme, Stockport, United Kingdom Espa Full time
Job Title: Luxury Spa Manager

ESPALife at Corinthia Dubai is seeking a highly skilled and experienced Luxury Spa Manager to lead our team in delivering exceptional guest experiences. As a key member of our management team, you will be responsible for overseeing all aspects of spa operations, including marketing, programming, budgeting, and staff management.

Key Responsibilities:

  • Operations: Oversee daily spa operations, including facility management, guest relations, staff management, and financial reporting.
  • Standards: Maintain high service and facility standards throughout the operation.
  • Training: Identify and manage training needs, develop and deliver induction programs for new starters, and ensure the growth and development of the spa team.
  • Financial: Monitor spa performance, review and report on key performance indicators (KPIs), and direct initiatives to drive sales.
  • Marketing: Support marketing initiatives, PR activity, and events to drive the success of the spa.
  • Wellness: Liaise with external visiting practitioners and the ESPALife wellness team to ensure a seamless guest experience.

Requirements:

  • Previous experience in a management role in a luxury five-star spa environment.
  • Ability to understand and analyze financial performance.
  • Previous experience in developing marketing strategy.
  • Understanding and experience of the operational requirements of a 5-star Spa & Wellness environment.