Luxury Spa Manager

2 weeks ago


Cheadle Hulme, Stockport, United Kingdom Espa Full time

Role Overview: We are seeking an experienced Spa Manager to lead our luxury spa operations at Corinthia Dubai.

About the Role: As a key member of our team, you will be responsible for overseeing the daily operation of the spa, ensuring exceptional guest experiences, and driving business growth through effective marketing and revenue strategies.

Key Responsibilities:

  • Operations: Manage the spa's day-to-day activities, including staff management, guest relations, financial reporting, and stock control.
  • Standards: Maintain high standards of service and facility quality throughout the operation.
  • Training: Identify training needs, develop and deliver induction programs, and manage the growth of the spa team.
  • Financial: Monitor spa performance, analyze financial data, and implement initiatives to drive sales.
  • Marketing: Support marketing initiatives, PR activities, and events to promote the spa's success.
  • Wellness: Collaborate with external visiting practitioners and the ESPA wellness team to deliver a seamless guest experience.

Requirements:

  • Experience: Previous management role in a luxury five-star spa environment.
  • Financial Analysis: Ability to understand and analyze financial performance.
  • Marketing Strategy: Previous experience in developing marketing strategies.
  • Operational Knowledge: Understanding and experience of operational requirements in a 5-star spa environment.

About ESPA: At ESPA Life at Corinthia Dubai, we offer a unique lifestyle choice and escapism from everyday stresses, focusing on mindfulness and prevention without medical intervention. Our programs address key lifestyle concerns, including sleep deprivation, nutrition, and detox, relaxation, and de-stress, fitness, and rehabilitation, beauty treatments, and innovative non-invasive wellness treatments.


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