Administrative Support Specialist

3 weeks ago


Grays, Thurrock, United Kingdom NHS Full time

Join our team at Inclusion Thurrock IAPT services as a fixed-term Band 2 Receptionist/ Administrator.

Main Responsibilities

The role involves working as part of the administrative team, providing general reception and administration duties for the Thurrock Mental Health Service. You will work with established processes, policies, and procedures to provide a comprehensive high-quality service, dealing efficiently and courteously with patient enquiries.

Your regular duties will include:

  • Dealing with face-to-face service users and telephone/electronic enquiries
  • Booking and/or amending patient appointments
  • Contacting patients to provide information from the clinical team
  • Assisting patients to access our services

We are seeking an individual who has one year's experience of reception work/general office administration, including dealing with face-to-face and telephone enquiries, routine filing systems, accurate copy typing, and basic record keeping.



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