Current jobs related to Service Desk Operations Manager - Glasgow, Glasgow City - Search

  • Quality Service Desk Coordinator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorWe are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. This is an exciting opportunity to work with a dynamic organization that provides innovative transportation solutions to individuals with mobility needs.Job SummaryThe Quality Service Desk...

  • Service Desk Coordinator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorWe are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. This is an exciting opportunity to work with a dynamic organization that provides innovative transportation solutions to individuals with mobility needs.Job SummaryThe Quality Service Desk...

  • Mechanical and Electrical Service Desk Coordinator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorWe are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. This is an exciting opportunity to work with a dynamic organization that provides innovative transportation solutions to individuals with mobility needs.Job SummaryThe Quality Service Desk...

  • Quality Service Desk Coordinator

    2 months ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorJob Summary:We are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. The successful candidate will be responsible for supervising and issuing planned preventative maintenance tasks, reactive maintenance tasks, and additional works to ensure the...

  • Quality Service Desk Coordinator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk Co-ordinatorAt Dalkia UK, we are dedicated to delivering innovative technical solutions to create a better society and contribute to a Net Zero UK. With a team of 4,000 experts and advisors, we partner with clients and communities on some of the country's most exciting and challenging projects. Our expertise spans energy,...

  • Quality Service Desk Coordinator

    2 months ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorAt Dalkia UK, we are dedicated to delivering innovative technical solutions to create a better society and contribute to a Net Zero UK. With a team of 4,000 experts and advisors, we partner with clients and communities on some of the country's most exciting and challenging projects. Our expertise spans energy,...

  • Quality Service Desk Coordinator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk Co-ordinatorAt Dalkia UK, we are dedicated to delivering innovative technical solutions to create a better society and contribute to a Net Zero UK. With a team of 4,000 experts and advisors, we partner with clients and communities on some of the country's most exciting and challenging projects. Our expertise spans energy,...

  • Quality Service Desk Coordinator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk Co-ordinatorAt Dalkia UK, we are dedicated to delivering innovative technical solutions to create a better society and contribute to a Net Zero UK. With a team of 4,000 experts and advisors, we partner with clients and communities on some of the country's most exciting and challenging projects. Our expertise spans energy,...

  • ICT Service Desk Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Hamilton Barnes Associates Limited Full time

    Help Desk ManagerHamilton Barnes Associates Limited is seeking a highly skilled and experienced Help Desk Manager to join their team. The successful candidate will be responsible for managing the Help Desk team and ensuring that all IT support services are delivered to the highest standard.Key Responsibilities:Manage and oversee the Help Desk team to ensure...

  • ICT Service Desk Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Hamilton Barnes Associates Limited Full time

    Help Desk ManagerHamilton Barnes Associates Limited is seeking a highly skilled and experienced Help Desk Manager to join their team. The successful candidate will be responsible for managing the Help Desk team and ensuring that all IT support services are delivered to the highest standard.Key Responsibilities:Manage and oversee the Help Desk team to ensure...

  • Service Desk Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Nine Twenty Full time

    Fantastic opportunity for an experienced Service Desk Manager to join a very well-established IT/Telecoms company in Glasgow. As the Service Desk Manager with a focus on ticket distribution and management in real-time, you will play a pivotal role in overseeing and optimizing the ticketing process within our Managed Service offering. Your primary...

  • Service Desk Support Specialist

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Adecco UK Limited Full time

    bJob Description:/b brbrAs a Service Desk Analyst at Adecco UK Limited, you will be responsible for developing and maintaining knowledge articles for the Authority's 1st line end-user support desk and the CASC. brbrulliProvide support to the Authority's 1st line desk as required to provide answers to structured questions./liliOffer incident management...

  • Service Desk Support Specialist

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Experis UK Full time

    Service Desk Analyst Job Description **Job Summary** We are seeking a skilled Service Desk Analyst to join our team at Experis UK. **Key Responsibilities:** * Develop and maintain knowledge articles for the Authority's 1st line end-user support desk and the CASC * Provide support to the Authority's 1st line desk to answer structured questions * Offer...

  • Service Desk Support Specialist

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Experis UK Full time

    Service Desk Analyst Job Description **Job Summary** We are seeking a skilled Service Desk Analyst to join our team at Experis UK. **Key Responsibilities:** * Develop and maintain knowledge articles for the Authority's 1st line end-user support desk and the CASC * Provide support to the Authority's 1st line desk to answer structured questions * Offer...

  • Service Desk Analyst

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Alexander Mann Solutions - Public Sector Resourcing Full time

    Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at Alexander Mann Solutions - Public Sector Resourcing. As a Service Desk Analyst, you will be the primary point of contact for IT-related issues, providing first and second-line support to our diverse user base.Key Responsibilities:Provide exceptional customer service...

  • Service Desk Analyst

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Alexander Mann Solutions - Public Sector Resourcing Full time

    Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at Alexander Mann Solutions - Public Sector Resourcing. As a Service Desk Analyst, you will be the primary point of contact for IT-related issues, providing first and second-line support to our diverse user base.Key Responsibilities:Provide exceptional customer service...

  • Service Desk Support Specialist

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Experis UK Full time

    Service Desk Analyst Job Description **Job Summary** We are seeking a skilled Service Desk Analyst to join our team at Experis UK. **Key Responsibilities:** * Develop and maintain knowledge articles for the Authority's 1st line end-user support desk and the CASC * Provide support to the Authority's 1st line desk to answer structured questions * Offer...

  • Service Desk Support Specialist

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Experis UK Full time

    Service Desk Analyst Job Description **Job Summary** We are seeking a skilled Service Desk Analyst to join our team at Experis UK. **Key Responsibilities:** * Develop and maintain knowledge articles for the Authority's 1st line end-user support desk and the CASC * Provide support to the Authority's 1st line desk to answer structured questions * Offer...

  • Service Desk Support Specialist

    1 week ago

    Glasgow, Glasgow City, United Kingdom Bield Housing and Care Full time

    About BieldBield is one of the largest providers of housing and support services to older people in Scotland. Our corporate strategy aims to meet the housing needs of older people by providing high-quality, responsive, and personalised services. Our vision is for independent living, with our tenants at the heart of an integrated network of preventative...

  • Service Desk Support Specialist

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Adecco UK Limited Full time

    Job Description:As a Service Desk Analyst, you will be responsible for developing and maintaining knowledge articles for the Authority's 1st line end-user support desk and the CASC. You will provide support to the Authority's 1st line desk as required to provide answers to structured questions. Additionally, you will provide incident management support to...

Service Desk Operations Manager

2 months ago

Glasgow, Glasgow City, United Kingdom Search Full time

Job Summary:

We are seeking an experienced Service Desk Operations Manager to join our team at Search. As a key member of our operations team, you will be responsible for coordinating and organizing the workload of our engineers, ensuring that customer deadlines are met and KPI targets are achieved.

Main Responsibilities:

  • Coordinate and organize the workload of the team to ensure efficient use of resources.
  • Direct engineering resource to ensure customer deadlines are met and KPI targets are achieved.
  • Assist in the delivery of customer KPIs to ensure that targets are met.
  • Assess the needs of customers and engineers to ensure balance is maintained in a busy environment.
  • Understand customer contracts and assist in delivering KPI targets.

Requirements:

  • Experience in an administrative role with a focus on scheduling, coordinating, and planning.
  • Excellent communication and organizational skills.
  • Competency in Microsoft Word and Excel.

About Us:

Search is a leading provider of FM services, and we are committed to delivering exceptional results to our clients. We are an equal opportunities recruiter and welcome applications from all suitably skilled or qualified applicants.