IT Support Specialist
4 days ago
We are seeking a highly motivated and enthusiastic IT Support Specialist to join our team at Albert Goodman LLP. As a key member of our IT department, you will play a vital role in providing exceptional support to our staff and clients.
Key Responsibilities- Provide first-line technical support to staff and clients via phone, email, and in-person
- Troubleshoot and resolve technical issues with desktops, laptops, and mobile devices
- Assist with incident and problem management, ensuring minimal disruption to our services
- Contribute to the development and maintenance of IT policies, procedures, and documentation
- Install, configure, and maintain software and hardware
- Collaborate with other teams to ensure seamless service delivery
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to work with a leading firm of Chartered Accountants, Tax Consultants, and Financial Planners
Albert Goodman LLP is a forward-thinking firm committed to excellence and innovation. We pride ourselves on our commitment to equality, diversity, and inclusion, and we are dedicated to creating a positive and supportive work environment for all our staff.
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