Facilities Support Specialist

3 weeks ago

Taunton, Somerset, United Kingdom ESS Full time
Facilities Support Specialist

We are seeking a dedicated Facilities Support Specialist who will represent our organization, providing outstanding service for ESS across various locations where we deliver catering and cleaning solutions to the military and governmental sectors. You will become part of a team that takes immense pride in their work, their food offerings, and, most importantly, in our commitment to our employees.

As a Facilities Support Specialist, you will play a vital role in a passionate and welcoming team operating in a nurturing environment. At ESS, you will have ample opportunities for advancement within a company that values its workforce, celebrates diversity, and acknowledges and rewards those who excel in customer service.

We ensure that your efforts are recognized, which is why we provide a comprehensive benefits package that includes, but is not limited to:

  • To assist with the cost of living, Compass offers a complimentary meal or equivalent subsidy during shifts
  • Exclusive travel discounts with partners such as TUI, Expedia, and more
  • Grocery discounts at major retailers including Tesco, Sainsbury's, and Morrisons
  • Quick access for you and your immediate family to a Digital GP, along with broader healthcare benefits
  • Up to 44% off cinema tickets for your favorite films
  • Regular updates featuring the best discounts and savings available
  • Cash rewards for spending, redeemable across a wide range of brands
  • Access to free wellness, mindfulness, and fitness classes
  • Ability to share all discounts and offers with friends and family
  • Contributory pension scheme
  • Opportunities for career growth through our Career Pathways and MyLearning programs

Your work schedule will typically involve 5 out of 7 days.

Please note: This position is contracted for 49 weeks per year.

We are eager to hear from you regarding the Facilities Support Specialist role:

Your primary responsibilities will include:

  • Assisting across all service areas including food delivery, cafes, bars, convenience stores, and accommodations to ensure exceptional service to our clients.
  • Your tasks will encompass serving customers in our dining establishments, cafes, and convenience stores, basic food preparation, cleaning, and maintaining customer areas to a high standard.
  • Managing the stocking of food and beverage stations.
  • Carrying out daily operational tasks as necessary to facilitate smooth operations.
  • Adopting a flexible work approach and consistently demonstrating positive behaviors towards colleagues, customers, and clients.

Our ideal Facilities Support Specialist will possess:

  • Strong communication skills, with the ability to engage confidently with customers and team members
  • Self-motivation and the capability to work independently
  • A commitment to delivering high-quality customer care
  • The ability to perform various manual cleaning tasks
  • A passion for working in a catering environment
  • A positive attitude and pride in their work

As part of Compass Group UK&I, ESS serves the Defence, Government, and Energy sectors within Compass Group UK & Ireland. We support numerous military establishments, high-profile police, secure environments, and government sites, along with a variety of onshore and offshore facilities, including platforms, drilling rigs, floatels, and offices for the energy sector. We understand that a friendly demeanor can make a significant difference, which is why we seek individuals who are enthusiastic about providing excellent customer service at all levels to join our teams.

Compass Group UK&I is committed to fostering an inclusive workplace where everyone can express their true selves and have equal opportunities for career advancement. We strive to cultivate a culture that respects and embraces diverse talents, beliefs, backgrounds, and abilities, ensuring that all colleagues feel valued and can achieve their full potential.

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