Product Advocate Specialist

1 day ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stryker Full time
About the Role

Stryker is seeking a highly skilled and experienced professional to fill the position of Product Support Associate. As a key member of our team, you will provide critical support to our customers, ensuring they receive the highest level of service and satisfaction.

Estimated Salary: $70,000 - $90,000 per annum

Your Key Responsibilities

  • Work closely with our Sales Team to identify opportunities for growth and expansion.
  • Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
  • Stay up-to-date with industry trends and developments, applying this knowledge to drive business growth.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Prepare and present reports to senior management, highlighting key performance indicators and areas for improvement.
  • Ensure accurate and timely data entry into our CRM system.

Requirements

  • Proven experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Valid driving license and willingness to travel.


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