ServiceNow Technical Account Manager
11 hours ago
We are seeking an experienced Technical Account Manager to join our team at UP3, a leading ServiceNow Elite partner. As a Technical Account Manager, you will be responsible for working closely with our major and strategic customers to help them maximize the value of their ServiceNow investment.
Key Responsibilities:
- Work with customers to understand their ServiceNow needs and develop strategies to drive adoption and utilization.
- Collaborate with our delivery teams to ensure successful project delivery and customer satisfaction.
- Stay up-to-date with the latest ServiceNow features and capabilities to provide expert guidance to customers.
- Proactively identify opportunities to expand ServiceNow consumption and adoption within customer organizations.
- Support the technical team members to ensure delivery meets customer outcomes.
Requirements:
- Minimum of a ServiceNow Certified System Administrator and at least one other Certified Implementation Specialist certification.
- Excellent knowledge of ServiceNow platform products, features, and capabilities, including integrations.
- Experience working across multiple customers and ServiceNow instances.
What We Offer:
- Competitive salary based on experience and 7.5% performance-related bonus.
- Excellent Vitality health insurance, Vitality GP, and Bupa level 3 dental cover.
- 4% company pension contribution.
- Flexible working arrangements, including hybrid working from home and office.
- Central London office with free gym membership, wellness programs, and regular on-site events.
About UP3:
We are a UK's Best Workplace for Development and a Great Place To Work. We foster a culture of innovation, collaboration, and creativity. Our team is passionate about delivering best-in-class managed services for ServiceNow customers.
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