Multinational Insurance Program Coordinator

3 weeks ago

London, Greater London, United Kingdom AIG Full time

Reinsurance Expertise for Global Clients

AIG Multinational is a cutting-edge business area within AIG that designs, implements, and services bespoke multinational insurance solutions for global customers, empowering them to navigate complex cross-border risks with confidence and consistency.

This role reports to the Head of Multinational Captive Client Servicing manager, based in the UK.

  • Partner with Producing Offices to provide technical expertise in structuring programs and tailor servicing solutions for global clients.
  • Manage/maintain relationships with internal and external stakeholders (producing & issuing offices, captive brokers, clients, reinsurers etc)
  • Coordinate across functions in AIG's network to obtain accurate and relevant information on intercompany movements, issuance of local and NP policies, reconciliation issues and remittance flows.
  • Provide important input into business growth and operational efficiency initiatives.
  • Gather, consolidate, and share post-mortem from previous year's portfolio experience and identify remediation across functions and E2E milestones.

Key Responsibilities

The successful candidate will be responsible for:

  • Reviewing program reinsurance for MN Captive Fronting Business against reinsurance documentation and customized program service requirements.
  • Onboarding new and renewal accounts and ensuring correct system and operational set up.
  • Monitoring and execution of premium administration of assigned portfolio.
  • Resolving all account-related queries from Producing Office that are within scope, or escalating to Multinational Client Executive.
  • Supporting efficient cash turnaround and ensuring reinsurance premium settlements to captives/reinsurers in line with corporate record and contractual commitments.

Requirements

The ideal candidate will have:

  • Some knowledge of reinsurance and client/broker engagement experience with Multinational Captive experience a distinct advantage.
  • Experience and clear understanding of a Controlled Master Program's lifecycle.
  • Client focus with a proactive and constructive approach.
  • Strong written and verbal communication that can adapt across stakeholders, hierarchy, and cultures.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

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