Lettings Department Assistant

3 days ago


London, Greater London, United Kingdom CIH International Housing Group Full time
Job Description

We are seeking an experienced Tenancy Coordinator to join our Lettings Department. The successful candidate will be responsible for managing tenancy administration, including referral of complex negotiation queries and notification of team leaders.

About the Role

The ideal candidate will possess excellent organizational skills, a strong understanding of lettings and tenancy legislation, and the ability to work as part of a team. They will also be responsible for monitoring right-to-rent documentation and recording time-limited visas for re-checks.

Key Responsibilities
  1. Referring complex negotiation queries to relevant negotiators or Tenancy Consultants
  2. Notifying team leaders of any negotiation or compliance issues
  3. Reviewing lettings processes to ensure they are followed at all times
  4. Awareness of non-standard tenancy processes, including third-party deposit payers and landlord-owned deposits
  5. Monitoring right-to-rent documentation and recording time-limited visas for re-checks
Requirements
  • Proactive and highly motivated individual
  • Strong organizational, time management, and customer service skills
  • Ability to work as part of a team
  • Good working knowledge of lettings and tenancy legislation
Benefits Package
  • Employee assistance program
  • Competitive holiday allowance and public holidays
  • Charity matching and payroll giving
  • Contribution towards eye care tests
  • Annual flu vaccination vouchers
  • Birthday leave and health cash plan

Estimated Salary: £29,000 - £34,000 per annum



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