2nd Line Payroll Expert

16 hours ago


Manchester, United Kingdom Portfolio Payroll Limited Full time
Join Our Team as a 2nd Line Payroll Technical Support Specialist

About the Job:

We have an exciting opportunity for an experienced Payroll Technical Support Specialist to join our dynamic team at Portfolio Payroll Limited. This role offers a unique chance to work in a fast-paced environment, providing technical support to our clients and contributing to the growth and success of our business.

Your Responsibilities Will Include:

  • Ensuring timely and accurate processing of all payroll activity for clients.
  • Liaising with clients to resolve technical payroll software issues.
  • Escalating complex issues to senior team members when necessary.
  • Maintaining Salesforce records accurately.
  • Gathering detailed information from clients to investigate technical issues.

You Will Need:

  • Minimum 2 years' experience in supporting software applications in HR and/or Payroll environments.
  • Awareness of UK payroll legislation.
  • Knowledge of HMRC reporting requirements for Payroll and associated rules and data validation.

Why Choose Us:

  • Salary: up to £35,000 depending on experience.
  • Pension scheme with Royal London.
  • Access to Employee Assistance Programme.
  • 25 days' holiday plus bank holidays.
  • Profit share scheme.
  • Day off on your birthday.
  • Bright Exchange discounts.
  • Free hot breakfast every Monday.


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