Front Desk Supervisor
4 weeks ago
Role:
As a key member of our team, we're seeking a friendly and approachable Reception Manager to join our hotel. This is an exciting opportunity to work in a fast-paced environment, where you'll be responsible for providing exceptional customer service and ensuring our guests have an amazing experience.
Key responsibilities include:
- Leading the Reception team and providing guidance and support to colleagues
- Developing and implementing effective customer service strategies
- Managing the front desk operations, including check-in, check-out, and room assignments
- Handling guest complaints and resolving issues in a professional and courteous manner
- Working closely with other departments to ensure seamless guest experiences
We offer a competitive salary, excellent benefits, and opportunities for career growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you.
Perks of working with us include:
- Competitive pay and benefits package
- Opportunities for career growth and development
- Excellent discounts across our hotel group
- Free meals when on duty
- Confidential helpline for support and guidance
- Unique development pathways and opportunities for progression
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