Delivering Excellence in Customer Service
6 days ago
Job Overview
We are seeking a skilled Parcel Delivery Driver to join our team at Royal Mail Group. As a Parcel Delivery Driver, you will play a vital role in ensuring the timely and efficient delivery of parcels to our customers across Sittingbourne.
Estimated Salary: £27,504 per annum (based on 28 hours per week)
Key Responsibilities
- Deliver parcels to customers across Sittingbourne, using route-planning technology tools to ensure each parcel reaches its destination on time.
- Provide excellent customer service, interacting with customers and acting as a positive ambassador for Royal Mail Group.
- Work independently, using your own initiative to manage your workload and van preparation.
Requirements
To succeed in this role, you will need:
- A full UK manual driving license with no more than 6 penalty points.
- Excellent communication skills, with the ability to interact with customers in a professional manner.
- Organizational skills, with the ability to prioritize tasks and manage your workload effectively.
- A commitment to delivering excellent customer service, with a focus on providing a positive experience for our customers.
Benefits
In addition to a competitive salary, you will also receive:
- Overtime paid at 1.25 times the normal hourly rate.
- 22.5 days holiday per year, rising with length of service (pro-rata).
- A company pension scheme with competitive contribution rates.
- Full uniform provided.
- Opportunities to develop a career within Royal Mail Group, including trainee manager roles and apprentice schemes.
About Us
Royal Mail Group is proud to be a Forces family-friendly employer, and we welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners. We are committed to inclusion and passionate about representing the communities we serve.
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