Delivering Excellence in Customer Service

6 days ago


Sittingbourne, Kent, United Kingdom Royal Mail Group Full time

Job Overview


We are seeking a skilled Parcel Delivery Driver to join our team at Royal Mail Group. As a Parcel Delivery Driver, you will play a vital role in ensuring the timely and efficient delivery of parcels to our customers across Sittingbourne.



Estimated Salary: £27,504 per annum (based on 28 hours per week)



Key Responsibilities



  • Deliver parcels to customers across Sittingbourne, using route-planning technology tools to ensure each parcel reaches its destination on time.
  • Provide excellent customer service, interacting with customers and acting as a positive ambassador for Royal Mail Group.
  • Work independently, using your own initiative to manage your workload and van preparation.


Requirements


To succeed in this role, you will need:



  • A full UK manual driving license with no more than 6 penalty points.
  • Excellent communication skills, with the ability to interact with customers in a professional manner.
  • Organizational skills, with the ability to prioritize tasks and manage your workload effectively.
  • A commitment to delivering excellent customer service, with a focus on providing a positive experience for our customers.


Benefits


In addition to a competitive salary, you will also receive:



  • Overtime paid at 1.25 times the normal hourly rate.
  • 22.5 days holiday per year, rising with length of service (pro-rata).
  • A company pension scheme with competitive contribution rates.
  • Full uniform provided.
  • Opportunities to develop a career within Royal Mail Group, including trainee manager roles and apprentice schemes.


About Us


Royal Mail Group is proud to be a Forces family-friendly employer, and we welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners. We are committed to inclusion and passionate about representing the communities we serve.



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