Customer Service Representative
6 days ago
About the Role
We are seeking a Customer Service Representative to join our team at Canterbury Rd Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Maintain a high level of product knowledge, ensuring customers receive accurate information and advice.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
What We Offer
- A competitive hourly rate, with opportunities for pay progression.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A range of benefits, including holiday pay, pension scheme, and access to exclusive discounts and rewards.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- A passion for delivering exceptional customer service, with a focus on meeting and exceeding customer expectations.
- Able to work flexibly, including weekends and bank holidays, as required.
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