Sales Support Specialist
17 hours ago
Motorpoint Ltd is a pioneering omnichannel car retailer dedicated to providing exceptional customer experiences. As a Sales Support Specialist, you will be at the forefront of this mission, ensuring customers receive top-notch service and support.
About the RoleThis position involves delivering customer service excellence, handling administration tasks, and collaborating with internal teams to resolve customer queries and complaints.
Main Responsibilities- Provide exceptional customer service through various channels, prioritizing customer satisfaction.
- Manage administrative processes efficiently, utilizing our CRM system to track and resolve customer issues.
- Work closely with colleagues to ensure seamless customer experience and high-quality service delivery.
To succeed in this role, you will need:
A full UK driving license.
Excellent customer service skills, with a focus on meeting and exceeding customer expectations.
Strong communication, teamwork, and problem-solving abilities.
A keen interest in the automotive industry and a passion for delivering exceptional customer experiences.
What We Offer- A competitive hourly rate of approximately £18.00 per hour + bonus, reflecting your skills and contributions.
- A comprehensive benefits package, including paid time off, 28 days' holiday, and long-service awards.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive work environment that fosters collaboration and growth.
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