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Senior Advice Service Manager

4 weeks ago

Slough, Slough, United Kingdom HARRIS HILL Full time

**Strategic Opportunity for a Seasoned Advice Service Professional**

Harris Hill is partnering with a well-established advice and support organisation in East Berkshire to find an experienced Interim Advice Service Manager for a 6-month contract.

About the Role:

As the Interim Advice Service Manager, you will play a pivotal role in maintaining the organisation's operational momentum while it undergoes a structural review and recruits a permanent Head of Advice.

Key Responsibilities:

Lead and manage daily operations of the advice service, ensuring staff and volunteers are effectively supported, trained, and supervised.

Maintain and improve the quality of advice delivered to clients across a range of areas, including housing, debt, employment, and benefits.

Support the expansion of the volunteer team, particularly in the delivery of services in the Slough area.

Work closely with the Chief Officer and interim Head of Advice on service planning, ensuring staffing and resources are in place to meet demand.

Key Performance Indicators:

•⁠ ⁠Maintain high-quality advice delivery across all areas.

•⁠ ⁠Ensure effective management of staff and volunteers.

•⁠ ⁠Support the expansion of the volunteer team.

•⁠ ⁠Contribute to service planning and development.