Service Desk Support Specialist

5 days ago


Newbury, West Berkshire, United Kingdom Office Angels Full time

A unique opportunity has arisen for a dedicated and detail-oriented individual to join our client's team as a Customer Service Administrator. In this role, you will provide top-notch customer service and support in a fast-paced office setting.

Your key responsibilities will include:

  1. Receiving and responding to customer inquiries via phone or email.
  2. Preparing and sending invoices for goods and services, as well as issuing credit notes when necessary.
  3. Representing the company as the primary point of contact for customers, addressing their concerns and ensuring a positive outcome.
  4. Reporting any customer complaints to management for prompt resolution.

This role offers a competitive salary package, including a salary range of £30,000-£35,000 per annum, and access to ongoing training and development opportunities.



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