Frontline Technology Support Specialist
6 days ago
We are seeking a skilled Frontline Technology Support Specialist to join our team in the South East Region. As a key member of our Frontline Technology team, you will play a vital role in the adoption and embedment of new technology for our operational workers.
Key Responsibilities- Upskill and coach others in mobile technology and applications to ensure seamless integration into operational teams.
- Establish and facilitate weekly support clinics in depots to provide reliable and consistent support to workers.
- Build and maintain effective relationships with teams across Distribution and IT TD&D.
- Collaborate closely with Frontline Technology Leads to stay informed about existing and future deliverables within the Technology Road Map.
- Develop a Technology Community in the region to enable peer-to-peer support, communication, and issue resolution.
- Excellent communication skills and the ability to forge relationships with key stakeholders at all levels.
- Soft skills with the ability to develop and coach less experienced employees.
- Experience in mobile technology hardware and digital applications.
- Experience in PowerApp development is advantageous but not essential.
- A full and current UK driving license is required due to the need to travel between sites.
SSE IT underpins the technology needs of all the different businesses that make up the SSE group. We power SSE's growth and enable it to generate value while keeping it secure. As a trusted business partner, we help SSE lead in a low-carbon world.
What's in it for You?We offer an excellent package with 34 days annual leave entitlement, enhanced maternity/paternity leave, discounted healthcare, and much more. View our full benefits package on our careers site.
We are an equal opportunity employer committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment, and upon joining SSE.
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Frontline Technology Support Specialist
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Petersfield, Hampshire, United Kingdom SSE Enterprise Full timeAbout the RoleWe are seeking a highly skilled Frontline Technology Support Specialist to join our team at SSE Enterprise. As a key member of our Frontline Technology team, you will play a vital role in the adoption and embedment of new technology for our operational workers.Key ResponsibilitiesUpskill and coach others in mobile technology and applications,...
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