Shop Operations Lead

3 weeks ago


Helensburgh, Argyll and Bute, United Kingdom Oxfam Full time
About the Role

We are looking for a skilled Shop Operations Lead to join our team as a Deputy Boutique Manager. In this role, you will be responsible for overseeing the day-to-day operations of the shop, ensuring excellent customer service and efficient store management.

Key Responsibilities
  • Supervise a team of retail professionals, ensuring excellent customer service and high-quality store operations.
  • Monitor and control budgets, ensuring compliance with company policies and procedures.
  • Maintain accurate records and reports, providing regular updates to the Shop Manager.
Requirements
  • Minimum 1 year's experience in a similar retail management role.
  • Degree in Business Administration or related field.
  • Excellent leadership and communication skills.


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