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Quality Assurance Business Partner

1 month ago


Watford, Hertfordshire, United Kingdom Helping Hands Full time

Helping Hands is a leading home care provider with over 150 branches across England and Wales. We're committed to promoting a diverse and inclusive workforce, and we're now looking for a Quality Assurance Business Partner to join our team.

The successful candidate will be a key member of our quality assurance team, acting as a point of contact for the wider business. They will be responsible for maintaining accurate files and ensuring we meet the standards set by CQC.

Main Responsibilities:

  • Provide expert guidance and direction to Area Care Managers in relation to quality and compliance
  • Identify areas of opportunity to improve quality and compliance
  • Drive the Quality Agenda set by the Head of Quality
  • Support Area Care Managers in internal quality assurance audits
  • Initiate and manage processes for reviewing underperforming branches
  • Ensure 'Best Practice' is shared throughout the region

About You:

To be successful in this role, you'll need previous experience in a quality or compliance role within the care sector. You'll also need to be self-motivated and passionate about person-centred care.

Benefits:

  • Career progression opportunities
  • Car allowance of £400 per month
  • 23 days annual leave, rising to 25 after 2 years of service
  • Blue Light Card offering discounts
  • Refer a friend scheme