Courier Delivery Specialist

5 days ago

Norwich, Norfolk, United Kingdom EMED Group Full time
Job Description

Job Title: Courier Delivery Specialist

Job Summary:

We are seeking a highly skilled and experienced Courier Delivery Specialist to join our team at EMED Group. As a Courier Delivery Specialist, you will be responsible for the safe and timely movement and transportation of goods and equipment.

Key Responsibilities:

  • Contribute to the safe and efficient movement and transportation of goods and equipment.
  • Develop and maintain excellent communication skills with customers, colleagues, and other stakeholders to maintain the highest standards.
  • Use electronic and paper-based forms of recording tasks and items delivered and collected, ensuring all courier tasks are carried out correctly and to scheduled times.
  • Perform heavy lifting/manual handling of equipment and goods, using a tail lift and loading/unloading and moving of roll cages.
  • Drive vehicles from small vans up to 3.5 tonne Luton vans, utilizing a category B part of the UK driving license.

Requirements:

  • Ability to work on your own initiative and as part of a team.
  • Must be able to plan routes effectively.
  • Must be a good communicator.
  • Customer-focused.
  • Able to remain calm under pressure.
  • Good problem-solving skills.
  • Good literacy and numeracy skills.
  • Good attention to detail.
  • Must be able to use a PDA (training will be provided).
  • Good/Clear handwriting.
  • Familiar with the local and surrounding areas.

Qualifications:

  • Held a Full UK Manual Driving Licence for a minimum of 12 months.
  • No more than 6 penalty points.

Company Overview:

EMED Group is the largest Patient Transport and Care Partner to the NHS, with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health, and medical courier services.

Our Values:

  • Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
  • Agile – We listen, learn, and adapt to improve the business, each other, and ourselves.
  • Reliable – We do what we say we will do, we take responsibility, and we behave with integrity.
  • Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

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