Womenswear Sales Advisor

2 weeks ago


London, Greater London, United Kingdom Selfridges Full time

About Selfridges

We are a renowned luxury retailer focused on delivering extraordinary customer experiences. Our teams are dedicated to providing exceptional service, and we're seeking skilled professionals to join us.

Job Role

We have an exciting opportunity for a Retail Experience Specialist to join our Womenswear team at Selfridges. As a Retail Experience Specialist, you will be responsible for creating memorable customer experiences by building relationships, sharing product knowledge, and addressing customer requirements.

Main Duties

  • Deliver exceptional customer service, responding to customer inquiries, and resolving issues efficiently.
  • Work collaboratively with colleagues to maintain high standards of customer service, stock management, and store presentation.
  • Develop and maintain excellent product knowledge, staying informed about the latest trends, competitor activity, and product launches.
  • Be adaptable and flexible, working effectively in a fast-paced environment to meet business objectives.

About You

We're looking for someone who is a strong communicator, knowledgeable about our products, and skilled in sales and customer service. You'll be able to build rapport with customers, develop excellent product knowledge, and use your problem-solving skills to resolve issues effectively.

Salary and Benefits

We offer a competitive salary of £27,000-£33,000 per annum, depending on experience, plus benefits including staff discounts and opportunities for career development.

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