Sales Support Coordinator
4 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Sales Support Coordinator to join our team at Absolutely Recruitment. As a Sales Support Coordinator, you will provide administrative support to our sales team, ensuring seamless communication and data management.
Key Responsibilities:
- Administrative Support: Provide administrative support to the sales team, including data entry, document management, and communication with customers and colleagues.
- Customer Satisfaction: Conduct customer satisfaction surveys to gather feedback and drive continuous improvement throughout the organization.
- CRM Management: Manage CRM data, ensuring data integrity and creating a monthly maintenance program.
- Dealer Support: Support the Business Development Manager with key aspects of our dealer network.
- Business Processes: Review, propose, and participate in maintenance and changes to improve business processes and efficiencies.
- Product Knowledge: Maintain a strong understanding of Nikon and associated 3rd party product ranges to effectively diagnose issues and create quotations.
- Project Management: Proactively plan, lead, and drive business projects as required, working cross-functionally to deliver successful outcomes.
Requirements:
- STEM-related degree, minimum 2i classification is essential.
- Relevant experience in customer service and office environment.
- Working knowledge of business process tools and Microsoft packages.
- Experience of project planning (leading and contributing).
- Attention to detail and ability to work with large data sets.
- Appreciates need for professional, corporate approach.
- Adaptable and able to deal with wide variety of tasks.
- Highly organized and structured with good attention to detail.
- Analytical and problem-solving skills.
- Proactive: driven to plan and prioritize workload.
- Good communication skills - able to build relationships with a range of customers and colleagues at every level.
- Highly collaborative.
- Emotionally resilient.
- Lives within an easily commutable distance from Surbiton (London KT6).
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