Sales Support Coordinator

7 days ago

Surbiton, Greater London, United Kingdom Absolutely Recruitment Full time

Job Summary:

We are seeking a highly organized and detail-oriented Sales Support Coordinator to provide administrative support to our sales team in the Healthcare Business Unit. As a key member of our team, you will be responsible for delivering excellent sales support, managing CRM data, and ensuring data integrity.

Key Responsibilities:

  • Administrative Support: Provide administrative support to the sales team, including data entry, document management, and communication with customers and colleagues.
  • CRM Management: Manage CRM data, ensuring data integrity and creating a monthly maintenance program.
  • Customer Satisfaction & Improvement: Conduct customer satisfaction surveys to gather feedback and drive continuous improvement throughout the department.
  • Dealer Support: Support the Business Development Manager with key aspects of our dealer network.
  • Business Processes: Review, propose, and participate in maintenance and changes to improve business processes and efficiencies.
  • Product Knowledge: Maintain a strong understanding of Nikon and associated 3rd party product ranges to effectively diagnose issues and create quotations.
  • Project Management: Proactively plan, lead, and drive business projects as required, working cross-functionally to deliver successful outcomes.

Requirements:

  • STEM-related degree, minimum 2i classification is essential.
  • Relevant experience in customer service and office environment.
  • Working knowledge of business process tools and Microsoft packages.
  • Experience of project planning (leading and contributing).
  • Attention to detail and ability to work with large data sets.
  • Appreciates need for professional, corporate approach.
  • Adaptable and able to deal with wide variety of tasks.
  • Highly organized and structured with good attention to detail.
  • Analytical and problem-solving skills.
  • Proactive: driven to plan and prioritize workload.
  • Good communication skills - able to build relationships with a range of customers and colleagues at every level.
  • Highly collaborative.
  • Emotionally resilient.
  • Lives within an easily commutable distance from Surbiton (London KT6).

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