Hospitality and Customer Care Specialist

2 days ago


Buxton, Derbyshire, United Kingdom Britannia Hotels Full time

Britannia Hotels is committed to providing an exceptional guest experience, and we are looking for a dedicated Food and Beverage Assistant to join our team at The Palace Hotel.

As a member of our hospitality team, you will be responsible for delivering excellent customer service, preparing the bar and restaurant areas for service, and working across various hotel areas.

Responsibilities and Expectations:

  • Delivering exceptional customer service to our guests.
  • Preparing the bar and restaurant areas for service.
  • Working across various hotel areas, such as the restaurant, bar, and events.

Benefits and Incentives:

  • Career development opportunities across the UK.
  • A significant staff discount on stays at one of our 60 hotels in the UK.
  • 50% off food and drink when staying at any of our hotels.
  • Discounts for friends and family hotel stays.
  • Reduced membership fees at our Leisure clubs.
  • Free meals during duty hours (when applicable).
  • Complimentary Uniform (applicable to your role).
  • Up to 28 days' holiday, including bank holidays, per annum.
  • Auto-enrolment pension scheme.

The estimated salary for this position is £21,000 - £25,000 per annum, based on location and industry standards.



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