Customer Service Representative
3 days ago
Overview
Lidl is a dynamic and supportive team with big ambitions. As a Customer Assistant, you'll play a vital role in delivering exceptional customer service and helping our customers find what they need.
Key Responsibilities
- Provide expert advice and assistance to customers, answering their questions and resolving any issues
- Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store
- Passionately deliver excellent customer service, ensuring every customer receives a warm welcome and a positive experience
- Proactively maintain our bakery, ensuring fresh goods are always available
- Expertly merchandise and maintain our middle aisles of Non-Food products
What We Offer
- Competitive hourly pay rate based on equal opportunity and pay structures
- Additional £2.00 per hour for bank holidays and £3.50 per hour for nights
- Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
- Opportunities for career progression and professional development
Requirements
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- Positive approach to changing priorities
- Drive and passion to work hard and make your store a success
Join Our Team
Lidl is a supportive and inclusive employer, committed to providing a positive and rewarding work environment. If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we'd love to hear from you.
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