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Customer Service Representative

2 months ago


Knottingley, Wakefield, United Kingdom Lidl Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring that all areas are tidy and well-stocked.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Contribute to achieving sales targets by promoting products and services to customers, and providing recommendations to enhance their shopping experience.
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.

What We Offer:

  • A competitive hourly rate of £12.40.
  • A part-time contract with flexible hours to suit your needs.
  • Opportunities for career development and progression within the company.
  • A range of employee benefits, including a pension scheme and in-store discount.

About Lidl:

Lidl is a dynamic and fast-paced retail company that is committed to delivering exceptional customer service and quality products to our customers. We are a team of passionate and dedicated individuals who are driven to succeed and make a difference in our communities.