Customer Service Representative

1 week ago


Knottingley, Wakefield, United Kingdom Lidl in Deutschland Full time

Job Summary

Lidl is seeking a highly motivated Customer Assistant to join our team in our stores across the UK. As a Customer Assistant, you will play a key role in delivering exceptional customer service and ensuring that our stores run smoothly and efficiently.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving any issues in a timely and professional manner.
  • Work efficiently to deliver stock deliveries, restock shelves and maintain a clean and organized store environment.
  • Assist customers with their purchases, answering questions and providing information about our products.
  • Work collaboratively with colleagues to achieve sales targets and implement visual merchandising displays.
  • Participate in visual merchandising and store displays to create an inviting and engaging shopping environment.

What We Offer

  • A competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, pension scheme and enhanced family leave.
  • Opportunities for career progression and professional development within our stores.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A flexible approach to working hours, including weekends and bank holidays.
  • A positive and enthusiastic attitude, with a passion for delivering excellent customer service.
  • Ability to work efficiently and effectively in a fast-paced environment.

Why Join Lidl?

Lidl is a successful and growing retail company, with a strong commitment to customer service and employee development. As a Customer Assistant, you will play a key role in our stores and have the opportunity to develop your skills and career within our company.

Please note that your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.



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