Air Source Heat Pump Specialist at Liberty

2 months ago

Bury St, Suffolk, United Kingdom Liberty Full time
Job Summary

We are seeking a highly skilled Air Source Heat Pump Service Engineer to join our team at Liberty. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our heat pump services to our customers.

Key Responsibilities
  • Service Delivery: Manage the delivery of heat pump services to our customers, ensuring that all work is completed to the highest standards.
  • Technical Support: Provide technical and practical support to our customers, including fault finding and repair of heat pumps.
  • Project Management: Organize and manage projects to ensure that they are completed on time and within budget.
  • Quality Assurance: Ensure that all work is completed to the highest quality standards, meeting the required regulatory standards and good practice.
  • Customer Service: Provide excellent customer service, responding to customer queries and concerns in a timely and professional manner.
Requirements
  • Experience: Proven track record of experience in air source heat pump service and maintenance.
  • Qualifications: Recognized formal training and qualifications in heat pump service and maintenance, including Domestic Plumbing NVQ L2/L3 or City & Guilds equivalent.
  • Skills: Excellent knowledge of current legislation and regulations, including F-Gas qualification.
  • Personal Qualities: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
What We Offer
  • Pension Scheme: A competitive pension scheme to support your retirement planning.
  • Annual Leave: 23 days annual leave, plus Bank Holidays.
  • Employee Benefits: A range of employee benefits, including Cycle to Work scheme, Liberty Sense Awards, and YuLife.

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