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Helpdesk Support Specialist

4 weeks ago

London, Greater London, United Kingdom Adecco UK Limited Full time

We are seeking a skilled Helpdesk Support Specialist to join our team at Adecco UK Limited. As a Helpdesk Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Provide timely and accurate technical support to clients via phone, email, and in-person.
  • Assist clients with troubleshooting and resolving technical issues related to our facilities management services.
  • Collaborate with our facilities management team to ensure seamless delivery of services.
  • Document and track client interactions and issues using our IT support system.
  • Develop and maintain strong relationships with clients to ensure high levels of satisfaction and loyalty.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong technical skills and knowledge of IT support systems.
  • Experience in facilities management or a related field.

What We Offer:

  • A competitive hourly rate.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your application to Adecco UK Limited. We will contact all shortlisted candidates.