E-commerce Growth Manager
20 hours ago
£45k basic + up to 30% commission paid quarterly, estimated salary range £55.50 - £65.70 per hour.
This role is based remotely but may require occasional travel to customer sites and offices.
Industry: SaaS, E-commerce.
Job Description:We are seeking an experienced E-commerce Growth Manager to join our team. As a key member of the sales recruitment company, you will be responsible for driving client growth and retention through strategic account management.
Key Responsibilities:
- Manage a portfolio of clients, driving growth and retention through effective relationship-building and strategic planning.
- Identify opportunities to enhance client ROI, recommending and implementing strategies to drive business growth.
- Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.
- Collaborate with internal departments (Product, Sales, Marketing) to ensure client needs are prioritised.
- Act as the voice of the client within the company, influencing product development and strategy.
- Proven experience in E-commerce, Customer Success, or Account Management, ideally within SaaS or e-commerce.
- Strong commercial acumen and ability to identify growth opportunities to enhance client ROI.
- Excellent communication and presentation skills, with the ability to engage diverse audiences.
- Demonstrated ability to build relationships and manage complex stakeholder networks.
- Proficiency in CRM tools (HubSpot, Salesforce, etc.) for managing client data and tracking performance.
- Impact: Contribute directly to the success of key clients, driving business growth.
- Career Growth: Enjoy opportunities for professional development in a fast-growing company.
- Industry Exposure: Work with well-known brands and other leaders in the e-commerce space.
- Work Flexibility: Enjoy flexible working arrangements with full autonomy.
- Generous Benefits: 8% non-contributory pension and a bonus package.
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