Head of People Operations

2 weeks ago


London, Greater London, United Kingdom Landor Full time

We are looking for an exceptional Head of People Operations to join our London studio. As a key member of the leadership team, you will be responsible for developing and implementing strategies to enhance employee engagement, productivity, and overall well-being.

About Landor

Landor is a world-leading brand specialist with a proven track record of delivering creative solutions that drive business results. Our expertise spans consulting, design, and experience, connecting business strategy to brand and bringing every facet of brand to life.

This role offers a unique opportunity to work with a talented team of professionals who share your passion for building brands that transform. You will be responsible for leading the performance management cycle, coaching and guiding managers on conducting effective performance reviews.

Key Responsibilities
  • Strategic Partnership: Act as a strategic partner to the London leadership team, providing guidance and support on all people-related matters.
  • Change Management: Guide the integration of agencies under your remit, aligning them with our ways of working and facilitating a smooth transition.
  • Employee Relations: Serve as the primary point of contact for all employee relations matters, restructures, performance management, disciplinary actions, and grievances.
  • Performance Management: Lead the performance management cycle, coaching and guiding managers on conducting effective performance reviews.
  • Reward & Recognition: Manage the salary review process for the London office and implement innovative reward and recognition programs.
  • Recruitment: Oversee the recruitment process from a people perspective, collaborating closely with hiring managers on budgets and internal talent acquisition team.
  • Team Leadership: Lead and develop a high-performing People team.
  • Learning and Development: Work closely with the L&D Global People Lead to assess and organise training and development opportunities within the London studio.
  • Equity and Belonging: Champion DEI throughout the business, ensuring best practice from the London studio as well as inputting on global projects.
  • Culture and People Experience: Develop and maintain a positive studio culture that fosters employee engagement, collaboration and productivity.

The estimated annual salary for this role is £85,000-£110,000 based on location and industry standards. We offer a competitive benefits package, which includes health insurance, pension scheme, and generous holiday allowance.

We believe diversity brings creativity, which is at the heart of everything we do. We are actively engaging in creating an environment free of discrimination.


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